What is BackHome?  

www.virbac-backhome.co.uk

BackHome is the most effective secure way to address your pet's s.

Lets face it, it's impossible to keep track of your pets every minute of the day and night. As a caring owner you'll know what a worry the prospect of them disappearing can be. No matter how careful you are, there is always the chance that your pet will go astray. And when you're away with your pet in unfamiliar surroundings it's all too easy to become separated.

You know how worrying such occasions are, but what can you do about it?.

The trouble is you can't always rely on collars to bring your pet back. They can break or become detached and owner and address details can become illegible. As a result it may be impossible to trace ownership back to you when your pet is found and taken to the police, dog warden or other authorities.

Sadly pets which haven't been reunited with their owners are often put to sleep by animal rescue organisations whose accommodation is already at bursting point. So what's the answer?

It's time to inject a little technology.

BackHome is simple, neat and effective. A tiny microchip the size of a grain of rice is injected under your pet's skin. The microchip carries a code unique to you and your pet. The code is entered onto the Anibase national computer database  and appears on a certificate of identification issued to you.

When a special scanner is passed over your pet the chip responds by transmitting it's unique code to the scanner. It's as easy as using a supermarket bar-code reader. The operator can read the code on the scanner's display and then refer to the national database to identify your name, address and phone number so that you and your pet can be reunited.

These microchip scanners are in routine use by veterinarians and municipal dog wardens all over the UK. It's the same with pet rescue and animal welfare organisations like the RSPCA and SSPCA and the Cats Protection League. Therefore wherever your pet is found, it is likely somebody will read his/her BackHome microchip.

Once this is done, the national database can be accessed rapidly by phone any time of the day or night. So as soon as your pet's identity is discovered, the process of getting your pet BackHome can begin.

A small price to pay for greater peace of mind.

Each pet requires a single BackHome microchip. The process is completely safe and causes no more discomfort than other injections. Pets of all sizes from small birds, exotics and fish to large dogs and horses can be chipped. In the case of dogs and cats the preferred location is the scruff of the neck.

BackHome is inexpensive and the one-off payment includes lifetime registration on the national database as well as all documentation. It is a security measure which literally lasts for life. BackHome microchipping represents excellent value for money and peace of mind.

How to get your pet microchipped with BackHome.

Pet microchipping is available from veterinary surgeons all over the country. When you next visit your veterinary practice, whatever the reason, simply ask about BackHome. It's likely it can be done at the same visit. The first vaccination of young pets is the ideal time to have them 'chipped.' That way they're literally covered for live.

Registration

Until registration is completed, protection against loss is not fully effective.

Registration on our web site can be done by your veterinary surgery. It is a simple procedure and ensures that your pet’s details are recorded on our database before you leave the surgery. In the event of your pet going missing then this information would be immediately available to all re-homing centres. Alternatively, registration can be done by mail.

If you want to change your registration details you can do it yourself on the BackHome web site, although to ensure security you will require your pet’s BackHome microchip number and security code. This can be found on your BackHome certificate .You can also add temporary addresses for you and your animal, when you go on holiday, for instance, in the unfortunate event that your pet should die, we would also ask that you notify us the BackHome web site. This will keep the database up to date and greatly assist the rescue services in their work.

Readers & Scanners

There are now thousand's of microchip readers in use throughout the UK so that there are many opportunities for a lost animal to be scanned for a microchip (eg, by the police, by the dog wardens by the RSPCA etc...)

The recently introduced ISO worldwide standard means that all microchips and scanners to this standard are compatible with each other.

Reader Network

Pet owners often ask " if my pet is lost or stolen, will it be scanned when it is picked up?". The comprehensive reader network and the many success stories support the fact that it will.
A network of over 4000 scanners means that a wayward pet will come across a scanner during the natural course of events rather than having to be specifically taken to one.

The network includes Veterinary Surgeries, Stray Kennels, Dog Wardens, Cats Protection League Branches, Cruelty and Welfare Societies, Horse Sale Rings, Abattoirs and Trading Standards Officers.

What is Identichip?  

 (ww1.identichip.co.uk) 

FREQUENTLY ASKED QUESTIONS:

This is not a comprehensive list. If your question is not on the list please telephone

Tel:  01904 487 600.

Is it Compulsory to have my Pet Microchipped?

A: No, it is not compulsory. However, under the pet travel scheme, a dog or cat must be microchipped if it leaves the UK and returns.

Where can I have my Pet Microchipped?

A: Contact your local Veterinary Surgeon, Pet Rescue Centre or Dog Warden for advice.

How long does the Microchip last?

A: Microchipping should last for the life of your pet.

How can I change my address?

A: If you have your pets microchip number and the security code, which can be found on your pets IDENTICHIP Certificate you can amend your details on this website, using your Credit / Debit card details for payment.

Alternatively you can send the slip at the foot of the Certificate or a letter with your pet’s microchip number and new address details along with a cheque or postal order for £5

How do I change the Ownership on my Pets Microchip?

A: If you have your pets microchip number and the security code, which can be found on your pets IDENTICHIP Certificate you can amend your details on this website, using your Credit / Debit card details for payment.

Alternatively you can send the slip at the foot of the Certificate or a letter with your pet’s microchip number and new address details along with a cheque or postal order for £5. If a letter is sent to us that is not signed by the registered owner to request a change of ownership we have to send a relinquishment letter to them. By law we have to give them 30 days to reply. If we don't receive a reply to the letter after this time we are legally allowed to amend the relevant details on our database.

If I move abroad should I let you know?

A: Yes, we would advise that you follow the change of address procedure outlined above. Our main reason for this is if your pet were to go missing abroad the scanners may detect the microchip as an English chip and the authorities or Vets may phone IDENTICHIP for details. We would also advise that you speak to a local vet in the country in question to arrange for your pet to be registered on their main re-unification database.

Lost Pet

At IDENTICHIP we fully appreciate the distress you may feel if your beloved pet goes missing. That's why we have put together a proven system to ensure that we do all that we can to re-unite you with your pet.

We recommend you take the following steps:

- First please phone our office on 01904 487 600 and report your pet missing to us.

- Check with neighbours to make sure your pet is not with them or hiding somewhere.

- Advise your own vet, plus any local rescue centres or charities in your area.

- Put up simple signs around your locality asking for help in locating your lost pet.

Registration

Until registration is completed, protection against loss is not fully effective.

Registration on the IDENTICHIP web site is a simple procedure and ensures that your pet's details are recorded on the database before you leave the surgery. In the event of your pet going missing then this information would be immediately available to all re-homing centres.

If you want to change your registration details you can do it yourself on the website: (ww1.identichip.co.uk), although to ensure security you will require your pet's IDENTICHIP number and security code. This can be found on your IDENTICHIP certificate or you can obtain the security code once registration has been completed from the Website by e-mail if you can provide the answers to some security questions.

You can also add an alternative address for you and your animal, when you go on holiday, for instance. A photograph can be added to your registration details if you are a member of IDENTICHIP Locate.

In the unfortunate event that your pet should die, we would ask that you notify us via this website. This will keep the database up to date and greatly assist the rescue services in their work.

What is IDENTICHIP Locate?

IDENTICHIP locate is an enhanced pet reunification service for registered pet owners.

We understand just how traumatic it can be if the unexpected happens and your pet goes missing. IDENTICHIP Locate can now assist you in the search for your pet and speed up the reuniting process.

How does it work?

If your pet goes missing then all you have to do is make one phone call to our dedicated 24hr helpline. We will send a Local Alert to Dog Wardens, Recovery Centres and Veterinary Surgeries in your surrounding area.

IDENTICHIP Locate ensures your missing pet is being actively pursued over a wide geographical area by an enormous network of organisations.

We will also produce 'Lost' Posters on your behalf and mail them to you for displaying locally. Your pet's details will also be displayed in our online Lost Pet Register.

Other benefits  of Membership.

IDENTICHIP Locate also provides a number of additional benefits including;

· Free change to address details, currently costing £5 per change.

· Free holiday address details, currently costing £5 per change.

· Publish a pet photo on our website.

· Free annual reminder by email to check your contact details.

· ’Find a vet' service on the IDENTICHIP website.

This new service is available for only £14.95 for a period of eight years (less than £2 per year).

Please send your payment by Credit/Debit card/P.O./cheque to IDENTICHIP with a letter stating your details and your pet details including its IDENTICHIP Number. To:

IDENTICHIP, FREEPOST NEA 14088, York YO19 5ZZ.

Once your application has been received, we will add all details to our system and your pet will become protected 14 days after this has been completed. You will then receive an IdENTICHIP Locate Membership pack, providing full details of the service.

Contact IDENTICHIP

Write to:

IDENTICHIP
PO BOX 33
Common Road
Dunnington
YORK
YO19 5YW

Email: admin@identichip.co.uk

Customer Service

Tel:01904487600
Fax: 01904 487611

What is Tracer® www.tracer-microchips.co.uk

Tracer® is a microchip for permanent identification of pet animals.

The microchip, hardly bigger than a grain of rice, is designed to sit comfortably under your pet’s skin. Tracer is the most comprehensive animal identification system available in the UK, with benefits that include a secure database managed by the Kennel Club and individual wallets for each pet owner’s documentation.

Whether you are a pet owner or a veterinary surgery, you can find out more information about the Tracer® microchip and pet identification on the Tracer® website www.tracer-microchips.co.uk

Why microchip with Tracer®  

Every year more than 300,000 treasured family pets get lost or go missing.

Having a Tracer microchip implanted is quick and simple - just like an ordinary injection. And once it's done, it lasts a lifetime.

Tracer is a tiny microchip, hardly bigger than a grain of rice. The chip itself is encased in a special capsule that is designed to sit comfortably under your pet's skin.

Every Tracer chip has a unique 15-digit code, and this is the key to your pet's details - including your name, address and phone number.

Tracer is invisible and can't be tampered with but, most importantly, microchipping is highly effective and is the method of permanent identification most widely used by veterinary surgeons.*

How does Tracer work?

First, your vet injects the Tracer microchip into the animal - if it's a dog, cat or rabbit, this will be just under the loose skin of the neck. It's quite straightforward, just like having a routine vaccination.

After that, there’s nothing else to do - unless your pet goes missing. If it does, most vets, animal charities and local authorities have microchip readers, so when someone hands your pet in, they can read the chip's 15 digit code.

This identifies your pet on the Petlog secure database, where all its details are registered. The database is accessible 24 hours a day, 356 days a year, so Tracer is effective no matter when your pet turns up.

Then it's just a simple case of giving you a call, and reuniting you with your pet as soon as possible.

More than 3 million animals in the UK currently have a microchip implanted and the number is growing fast. Microchipping is also a legal requirement for animals travelling abroad under Defra's Pet Travel Scheme.

Can any animal be microchipped?

Tracer is suitable for use in dogs, cats, horses, birds, small mammals such as rabbits and guinea pigs and even reptiles such as snakes, lizards and tortoises.

How does it work?

1/ LOST: If your pet is lost and has a Tracer microchip

2/ RESCUE: it is likely that your pet will be taken to the police, dog warden or a veterinary practice- most have Scanners

3/ SCANNED: it will be scanned and Tracer will emit your pet's unique number

4/ IDENTIFICATION: with the unique number, Petlog can identify the pet‘s owner

5/ FOUND: Owners are contacted and are reunited with their pet

Petlog

Petlog is the largest pet reunification service in the UK and its database stores over 3,500,000 records.

This database is on hand 24 hours a day to authorised bodies such as animal wardens or animal welfare centres who can scan the chips in found animals and trace their owners via the Petlog database.

Petlog provides a wide range of services for owners of microchipped animals.

·Each year, on average, an additional 450,000 new owners recognise the importance of having their pet permanently identified with a microchip and Petlog membership.

·Petlog is on duty 24 hours a day 365 days a year.

·On average 90,000 calls are received by Petlog every year from vets, animal wardens, local authorities, rescue centres, police and owners.

·The Petlog 24/7 Lost and Found line helped reunited some 70,000 pets with their owners in 2005.

·The Petlog support team works in partnership with the industry to help assist with special reunification cases - even if a pet were to go missing within hours of being microchipped, Petlog will be able to trace the necessary information to assist reunification.

·Should you need to make any changes to your contact details, you do so for a small fee (currently £7)

·Petlog is the only UK member of the European Pet Network.  This means if your pet is found in Europe, authorised agencies can help bring you and your pet back together.

All animals microchipped with Tracer are automatically registered with Petlog.

PETLOG’s 24h phone line is 08706066751

 You can choose to upgradeg to Petlog Premium

What is Petlog Premium (formerly Petlog Plus)?

The Enhanced Service With No Further Charges                         

Petlog Premium membership is charged at just £10.00 if you purchase online (normally £15.00) for the lifetime of your pet and allows you to make any number of amendments without incurring additional costs.

Upgrade to Petlog Premium

Lost and Found

Should the worst happen and your pet goes missing, the Petlog Lost and Found service will give you the reassurance that you are doing everything possible. Within minutes of you alerting us - and you can use SMS text message, web or telephone - Petlog will send a Lost Pet Alert email to registered authorised agents within an approximate 30 mile radius of where your pet went missing.

Lost Pet Notification:

·By Phone - Contact us on 0870 6066751. We will send out an alert 24 hours a day, 7 days a week.

·Web - Utilise this website to access your pet's record and activate the Lost Pet button. You will also be given the option to add these details to the Lost Pet page on the website.

·SMS Text message - Please store the details of this alert in your mobile phone. Store the telephone number and message as follows: "LOST followed by the microchip number". It is important that you store this information, so that wherever you are, this alert can be activated immediately. Complete instructions on how to utilise this service is available in your Petlog Premium wallet.

We need to keep our records as up to date as possible and ask that you inform us about your pet once it has been reunited with you so that we can update our records. This can be completed through accessing your records on this website or contact us on 0870 6066751.

No change of address fees

If you move home or change telephone numbers we will update your records for free. An up-to-date entry on the Petlog database is essential to help reunite you with your pet if he or she is lost or strays.

2nd carer contact details free

As a Petlog Plus member, you can add or amend the contact details of a friend or relative absolutely free - a vital back-up should we be unable to reunite you with your pet for whatever reason.

No charge for holiday/travel details

If your pets are accompanying you away from home, notify Petlog of your temporary address and contact details free of charge. Should your pet stray, he or she will be reunited with you wherever you are.

Petlog Wallet

You will also receive the exclusive Petlog Plus members' document wallet so that you can keep your pet's details safe and in one place.

Make your own Lost Pet posters

We have put together a format for a Lost Pet poster which you can download onto your own computer and include a photograph of your pet. This will help alert your neighbourhood to look out for your missing pet.

Update your records whenever you need - by web or phone.

It is vital that you keep your records as up to date as possible, and we have adapted our system to provide you with complete control 24 hours a day. Through this website you can update your records any time of the day or night. Please include all telephone contact details and 2nd carer details so that we can contact you if your pet is found.

Petlog is the only UK member of the European Pet Network.

This means if your pet is found in Europe, authorised agencies can help bring you and your pet back together.

Benefits of Petlog Premium

Petlog customers now have the added advantage of being able to upgrade to Petlog Premium for a small fee (currently £11.50) at the time of microchipping.

·No change of address fees
If you move home or change telephone numbers we will update your records for free. An up-to-date entry on the Petlog database is essential to help reunite you with your pet if he or she is lost or strays.

·2nd carer contact details free
As a Petlog Premium member, you can add or amend the contact details of a friend or relative absolutely free - a vital back-up should we be unable to reunite you with your pet for whatever reason.

·No charge for holiday/travel details
If your pets are accompanying you away from home, notify Petlog of your temporary address and contact details free of charge. Should your pet stray, he or she will be reunited with you wherever you are.

·Petlog Wallet
You will also receive the exclusive Petlog Premium members' document wallet so that you can keep your pet's details safe and in one place.

·Make your own Lost Pet posters
We have put together a format for a Lost Pet poster which you can download onto your own computer and include a photograph of your pet. This will help alert your neighbourhood to look out for your missing pet.

·Update your records whenever you need - by web or phone.
It is vital that you keep your records as up to date as possible, and we have adapted our system to provide you with complete control 24 hours a day. Through this website you can update your records any time of the day or night. Please include all telephone contact details and 2nd carer details so that we can contact you if your pet is found.

PETS Travel Scheme

If you are thinking of taking your pet abroad with you on holiday you will need to ensure that your pet has been fitted with a microchip before it is vaccinated against rabies.  DEFRA recommend that an ISO standard chip is used and Tracer® is compliant with the ISO Standards.  Identification by tattoo is not accepted.

For further, more detailed information on the Pet Travel Scheme it is recommended that you visit the government web site

www.defra.gov.uk

FAQs about Tracer, Petlog and the Pet Travel Scheme

Question:  Is Tracer ISO compatible?

Answer:  Tracer complies with international standards (ISO 11784 & ISO 11785) and meets all requirements on issues such as the capacity of the microchip and the sophistication of the scanner.

Question:  What scanners will read Tracer?

Answer:  Any other ISO reader as well as Destron and Avid readers

Question:  How do I change my details with Petlog?

Answer:  You should contact Petlog on 0870 606 6751 or go to www.thekennelclub.org.uk/meet/petlog.html. You may also want to look at the information about Petlog Premium which you can find on the 'Petlog/Petlog Premium' page.

Question:  Is Tracer compliant with the DEFRA Pet Travel Scheme?

Answer:  Yes, Tracer is compliant.  Microchips are used in the scheme as they are the most reliable and permanent method of identification